Enhanced Browsing Experience
Grant users convenient and immediate access to relevant merchant details, making the digital statement a high-value resource.
MerchantContact Details
Facilitate smooth handling of transaction-related queries by providing quick and verified access to merchant contact details.
Benefits of Merchant Contact Details
For the customer
Increased Consumer Trust
Provide clear, verified merchant contact data alongside a purchase so users feel more confident in the authenticity of their transactions.
Direct Issue Resolution
Empower users to take control and contact the merchant directly to clarify billing queries, leading to a smoother, faster resolution process and a more satisfying user experience.
For the bank
Operational Cost Reduction
Minimise the time spent by bank staff investigating simple queries that can be resolved through the merchant’s own customer service channels.
Decrease in Disputes & Chargebacks
Providing direct contact details allows users to resolve discrepancies with the establishment directly, lowering dispute volumes and associated operational overheads.
Ecosystem Retention & Engagement
By offering comprehensive transaction data, you ensure that your application remains the primary point of reference for all financial activity.
Explore more Enrichment API features
Ready to get started?
Discover how to transform your business with transaction enrichment.
